Breakdown services for cyclists

Motorists often join motor clubs to ensure breakdown assistance or they take out breakdown insurance. Only recently did I find out that similar insurance policies are available for cyclists. It’s a good idea. A moments daydreaming and a pothole can lead to a bent or broken frame or wheel. When commuting this is probably not a serious problem as you can lug your bike to the next bike shop and have it repaired but if you are half way up an Alp and you need to be at the airport at six o’clock the next morning it is a completely different kettle of fish. If you are considering a European tour when the present excitement dies down it’s definitely worth buying one of these policies.

In general the insurance companies offer the following services, but as ever it pays to read the small print of the policy:

• A hotline emergency number open 24/7.
• In the event of a bicycle failure: onward and return journey service, rental bicycle service, breakdown and accident assistance, salvage, removal, bicycle transport service, bicycle storage, bicycle customs clearance and scrapping (abroad) and help with bicycle repair.
• In the event of illness or accident: overnight service, visit to the sick, return of children, bicycle return transport, patient return transport
• In the event of an unforeseen interruption of travel abroad: return travel service, help in the event of bankruptcy of the tour operator
• In case of emergencies: Immediate help in the event of loss of means of payment, document service, workshop service, key service

The following clubs and a company offer breakdown insurance. This list is probably not comprehensive.

Country - organisation	Breakdown Service	Cost	Comment
UK - Environmental Transport Association https://www.eta.co.uk/	Cycle Rescue Cover	£24 annually	Europe wide
Germany - Allgeminer Deutscher Fahrrad Club (ADFC) https://www.adfc.de (in German)	ADFC-Pannenhilfe	Free to members	Limited to Germany.
Germany - Allgeminer Deutscher Fahrrad Club (ADFC) https://www.adfc.de (in German)	ADFC Pannenhilfe PLUS	11.90€ for a single person annually 19.90€  for each member of family annually. Only members can join the scheme.	Europe wide
Germany - Verkehrsclub Deutschland (VCD) https://www.vcd.org/startseite/ (in German)	Plus Fahrrad-Schutzbrief	9€ annually for members.	Europe wide
Germany - ROLAND Schutzbrief-Versicherung-AG 50664 Köln https://www.roland-schutzbrief.de/privatkunden_1/fahrrad_schutzbrief/fahrradschutzbrief.html (in German)	Fahrrad-Schutzbrief	19.90€ for a single person annually 29.90€  for each member of family annually. Open to all.	Europe wide. It is the same policy as the one offeredby the VCD
Luxembourg - Automobile Club Luxembourg https://www.acl.lu/en-us/assistance-avantages/assistances-membres/nos-assistances-assurances/nos-assistances/acl-bike-assistance	Bike Assistance	25€ annually	Assistance within the Duchy of Luxembourg up to a distance of 50km outside the border

Cyclist friendly accommodation in the Netherlands

We are beavering away trying to get our updated, revamped Rhine 2 Cyclists' guide from Basel to Hook of Holland finished. For various reasons it is unlikely that we will be able to cycle from the German-Dutch border by Emmerich to Hook of Holland to check the route this year, unless global warming means that November is very warm and lack of global warming means the month is gale free. What we have decided to do is to prepare the book by working out a route using the knooppunt system. Dutch cycling facilities are so good that we don't need to go there to check the route.
We still need accommodation lists and were pleased to find the Fietsers Welkom! website published by Fietsplatform (Dutch cycling platform). This is an  “umbrella-organisation” (public-private partnership, foundation)bringing together the Dutch tourist’ union ‘ANWB’, the Dutch cyclist’ union ‘Fietsersbond’, the Union for cycle-touring clubs ‘NTFU’ and the national organisation for the cycling industry in the Netherlands ‘RAI’. With the support of the national and regional authorities Fietsplatform tries to improve the facilities for recreational cycling/ cycle tourism in the Netherlands.
The Fietsers Welkom! website is very similar to the German Bett und Bike website published by the ADFC and the Luxembourg bed + bike website published by the LVI. Landlords agree to the following conditions:

• Open from May / September, at least five days a week from 11:00.
• Campsites set aside an area for cycle tourists.
• Hotels, B&Bs and campsites accept guests for one night.
• The hotels, B&Bs offer a locked bicycle garage.
• Simple tools and puncture repair outfits are available, as is obviously, a first aid kit.
• Cyclists can refill their water bottle for free.
• Bike maps are available for inspection and/or on sale.
• Batteries of electric bikes can be recharged for free.
• Wet clothing is no problem. The hotels,  etc. offer a dryer or drying rack.

On first inspection the Fietsers Welkom! website is the greatest thing since sliced bread. It offers a searchable map of the Netherlands with accommodation, knooppunt and the Dutch long distance cycle routes. It is in Dutch, but it is obvious how you use it, just go to 'Kaart'.

I am not one to look a gift horse in the mouth, but the search engine could do with tightening up. It is possible to search an area by entering its name, but if the name of the place you are looking for, comes in the title of the accommodation or in the address, one is overwhelmed by a flood of several hundred addresses, most of which are false. Try looking for "Hoek van Holland", for example. One finds 860 addresses. Cut the search item back to "Hoek" and you still find 60 addresses. If I remember rightly "hoek" means "corner" in Dutch. In such cases you will need to look on the map and click on the hotel or campsite symbols. You can zoom in and out of the map. It would be a good if there was a scale on the map to estimate distances.

If you are touring in the Netherlands you can download an App from iTunes for €2.69 both for navigation and finding accommodation. I haven't tested this because we don't have an iPhone. 

New Trends in Local Cycling

Similarly to the pothole service offered nationally in the UK by the CTC, German cities offer reporting services to let cyclists tell the appropriate authorities when a road or cycle path is blocked by rubbish or needs repairing. In Mannheim the city council offers a cyclists' hotline. Across the river in Rheinland-Pfalz Speyer and Worms have volunteers as interface to the various departments. The more rural counties in the Rhein-Neckar metropolitan area have yet to create these positions or find a volunteer, but according to the Südhessen Morgen of 11th March 2011 moves are afoot to increase the importance of cycling as a means of commuting and some mechanism will be set up to allow cyclists to report deficiencies. This all to the good, especially when cyclists use the hotlines to report deficiencies rather than moaning on Stammtische as they are given to do.

The local bike shop

Like most of us I am all in favour of local bike shops (LBS), as are the national cycling clubs of Europe. When I write local I mean the kind of shop where the owner stands behind the counter, rather than the big sheds out on the bypass. Although all of these guys face serious competition from the Internet shops. I think we are slightly more logical than some of the national cycling clubs who profess to support their LBS, but offer a link to a major online shop on their websites.